Useful information

Buying procedure

After we receive the required by us information, we will prepare your offer for heating the desired by you room or house, which is free. If you desire to become our client , you have to confirm this by our company email. After that we will send you a proforma-invoice. The original invoice and the guarantee card for your heating elements you will receive from our employees during the mounting.
Way of payment

The payment has to be done only by bank transfer, which is a guarantee for both sides.

We offer a possibility for buying of infraSWISS products with the following debit and credit cards: RaiCard, VISA, VISA electron, V pay, BORIKA, MasterCard and Maestro.
Guarantee conditions

infraSWISS LTD company suggests exclusive guarantee conditions for its products, which at most facilitates and protects clients interest. infraSWISS LTD’s guarantee conditions are identical with these of infraSWISS AG Switzerland-5 years. In case of valid claims in the terms of guarantee period infraSWISS LTD or its authorized distributor will replace your product with a new one. All additional expenses arising from defect removal or new product delivery will be at the expense of infraSWISS LTD or its authorized distributor. Quality products of Swiss company give the opportunity for more than 30 years continuous exploitation, without need of technical maintenance.